BOOKAMOVER FAQ`s

What Is Bookamover?

Bookamover is an online removal companies comparison website. By sending your moving request to us, we will connect you with the best 5 local companies. We do not provide removal service and we do not supply packing materials. We only match your moving request with suitable companies and they provide prices and service for you.

How Do I Contact Bookamover?

You can contact us through our online form here or send us a direct e-mail to info@bookamover.co.uk. We usually reply within 12-24 hours.

Do I Get Charged For Submitting My Details?

Absolutely not. After you submit your moving request, we will match it with up to 5 moving companies, providing service in your area. All quotations which you will receive from each company are free and no-obligatory. Bookamover will not ask for a payment to submit your details. This is a FREE removal companies comparison service.

What Happen After I Submit My Details?

After you submit your details, we will connect you with up to 5 local removal firms, providing service in your area. Most of the removal companies will try to contact you over the phone or they will send their moving quotation via e-mail. You should receive all quotations within 24-48 hours. This off course ca vary and is individual for each company. By submitting your moving details once only, you will get up to 5 moving quotes from trusted and professional local movers.

Can I Cancel My Moving Request Any Time?

Yes, you can. If you are not happy to receive more or any quotes and you do not want to be bothered with more email or phone calls, simply send us an e-mail to info@bookamover.co.uk to cancel your request. Depending on when you have submitted your request to cancel our services, you still might receive phone calls or e-mails from the selected moving companies. We do not share your details with other companies or services.

How Do I Get The Best Price?

Being completely honnest when sending your moving request is important to get the best price from each company. They will most probably need additional information, so to calculate and to give you a precise moving quotation. If your property is 2 bedroom+ we advice to get a professional home survey conducted. This way you will avoid any hidden charges and save off your moving budget. And finally by comparing all prices you will get the chance to book a trusted moving company for less.

How Do I Know The Removal Company Is Reliable and Trustworthy?

All of our removal companies are insured and individually vetted by us. This means you will only see removal companies who are experienced and have the necessary equipment to move your items safely. You can also read customer reviews for each removal company to hear what people who have moved with them in the past have said about them

Who Should I Complain To If I Am Not Happy From The Removal Company Service?

All removal companies partnering with Bookamover are fully independent. Once you choose a moving company for your move, you agree with the chosen removal company Terms and Conditions. If you are not happy with their service or there is a duspute between both parties, you have a few options to consider.

Our first advice is to try to sort the issues directly with the moving company.Most of the time this is less time consuming and easy problem solving solution. If the moving company is not cooperating, you can contact the Furniture Ombudsman for an advice. If the moving company is part of any moving organization like BAR, FIDI, AIM or other, you can contact the local representative of their organization for support.

Finally you can also file a claim in small claims court. For more information click here.

Are There Any Time Limits When Choosing A Removal Company?

There are no time limits when choosing a company. Once you receive all quotations, spend enough time to read all documents received. Make sure you completely confident you are choosing the right company for your move.

On the other side most good moving companies get fully booked quickly, so it is always worth asking the chosen moving company what is their deadline for booking with them. This is very individual for each company.

START COMPARING LOCAL REMOVAL COMPANIES TODAY FOR FREE!